Privacy Policy

Last updated: 21st February 2024

Introduction

Any of our websites, including statistique and any forums and social network or similar accounts that we operate; and Any of our products or services (including support services and any other features, apps, technologies, software, products, or services offered by us, including Treadflow™) on any platforms or which may be accessible via a web application, third party platform or social network.

Together, we call these our “Services”.

In some circumstances, you have the right to object to our processing of your personal data and can ask us to restrict our use of your personal data and to delete it. Please see under the “Your rights” section for more information. If you have any queries, please email us at info@statistique.io. Please see our Cookie Policy for information about our use of cookies and similar tracking technologies.

Who are we?

We are Statistique LTD, a company registered in England and Wales (under company number 16150204) with our registered office at 128 City Road, London, United Kingdom, EC1V 2NX, UK.

About this Privacy Policy

We promise to respect and guard your privacy. Together with any other relevant legal documentation pertaining to the Services, this Privacy Policy outlines the basis on which we will handle information you supply to us either via your use of our Services or otherwise. Personal data, sometimes known as personally identifiable information, is information which, on its own or in combination with other information, can be used to identify individual people; non-personal data is information which cannot be used to identify individual people.

Children under the age of eighteen are not intended users of our services, hence we do not deliberately gather information on them.

Information which we collect

The information we collect about you can include the following categories of personal data:

1. “Account Data”:

Identity data such as your name and date of birth, your email address, the name of your organisation and any user name (such as a user account or forum user name) used to identify yourself and password (if any) that you voluntarily choose to give us or enter on our websites in any Services.

2. “Marketing Data”:

Data such as your Account Data, your Service Usage Data, your name and email address and the existence of any social media accounts.

3. “Financial/payments data”:

You give for our Services (this may be kept and used by either our payment processors working on our behalf or by us).

4. “Service Usage Data”:

Details of any digital platform accounts used to access our Services (e.g. your SteamID), any other information which you supply to us via the Services (including via any third parties), technical or other details about any device which you use to access the Services, including IP address, MAC address; Unique Device Identifier (UDID) or equivalent, operating system, browser type, engine type, and/or other hardware or software, details of your use of our Services including, but not limited to: navigation data, metrics information about when and how you use the Services, developer and non-developer generated logs, traffic data, and your geographical location data.

5. Other Data:

Other personal or business information you provide us to assist you with any queries or support concerns via our forums, customer support services, or by any other methods.

Cookies and similar technologies are placed on your devices to gather Service Usage Data and other information. More details on our usage of this technology in our online offerings are found in our Cookie Policy. Using our material via a web browser allows you to adjust your cookie choices for all but strictly required cookies and revoke your consent at any moment with our Cookie Settings.

Uses for which we have your personal data

We only use your personal information as legally permitted by law. We have compiled below, in a table style, a summary of our usage of your personal data together with the legal bases we rely on for this purpose. Where suitable, we have also noted our legitimate interests and included these in the account of our data use. Depending on the particular use for which we are utilising your data, if relevant we treat your personal data on more than one legal ground.

Type of Data

Description of how we utilise this data

Lawful basis for processing

Account Data

To enable you to access and apply the Software and Services, to guarantee technical correctness of the aforementioned, and to stop any illegal use of the Software and/or Services.

Performance of a contract

Account Data

To prevent any fraudulent use of the Software and/or Services.

Legitimate interest

Payment Data

To process any payments.

Performance of a contract

Payment Data

To prevent or detect any fraudulent payment.

Legitimate interest

Service Usage Data

To provide the personalised services we have contractually agreed to provide to you where you are an individual.

Performance of a contract

Service Usage Data

To provide, personalise, and improve your experience with the Software or Service and other services and products provided by Improbable (including for third party products and services).

Legitimate interest

Service Usage Data

To provide, personalise, and improve your experience with the Software or Service and other services and products provided by Improbable (including for third party products and services).

Consent

Other Data

To communicate with you as we have agreed to in our contract with you.

Performance of a contract

Other Data

To provide customer support to you in relation to the Software or Services.

Legitimate interest

All Data

To meet legal, regulatory, and compliance requirements, in particular to respond to requests for information from government authorities.

Compliance with legal obligations

All Data

To prevent or detect fraud or abuse of our Services to ensure their integrity.

Legitimate interest

International data transfers

You acknowledge that personal data we obtain from you and your users may be processed by our service providers and by social media providers who help us with advertising, who may be based in countries outside of the United Kingdom or the EEA, for the purposes of providing you with the Services. Such countries may not have laws offering the same level of protection for personal data as those inside the United Kingdom or the EEA. But if these kinds of data transfers take place, we will act to stop personal data from being transferred without sufficient protections in place—that is, by including standard contractual, or “Model,” terms. We will make sure your and your users’ personal information gathered in the United Kingdom and the EEA and sent abroad enjoys the same degree of protection as it would inside the United Kingdom or the EEA. For further information on the adequate safeguards adopted by us for the international transfer of personal data, please contact statistique Security.

If you have a password which enables you to access certain parts of our Services, you are responsible for keeping this password confidential. Please don’t share it with anyone.

Information sent on the Internet is not totally safe. We cannot guarantee the security of your data sent to our servers via any of our Services; any transfer is at your own risk even though we will do our utmost to safeguard your personal information. Once we get your data, we will endeavour to stop illegal access by using rigorous policies and security elements.

Statistically, cyber security is quite important. We are dedicated to protect our data and that which our partners have trusted to us.

For what length of time will you be using my personal data?

We save your personal information for as long as required to provide the intended use for it. When we consider how long might be relevant, we will also take into account the volume, kind and sensitivity of your personal data as well as the possible danger of any illegal use or disclosure.

Legally, we are allowed to retain various personal data for varying lengths of time. For example:

  • We can keep certain basic information for six years after you stop being a customer for tax purposes;

  • We can keep certain security information for seven years for security purposes.

Sharing your information with third parties

We may share your information with third party partners who work with us to provide the Services to you in order to support, improve or amend any Services. Should we sell or purchase companies or assets, we could forward your personal information to other parties; in such instance, we would notify the prospective or actual buyer or seller of such company or asset. Personal information kept by us about our clients will be one of the transferred assets if we or significantly all of our assets are merged with or purchased by a third party. Should we be under a legal obligation to share or disclose your personal information to third parties, (a) to enforce any terms and conditions applicable to any of the Services; (b) to defend our rights and property or the safety of our clients or others; or (c) both of which apply. If necessary for the purposes listed above, if mandated by law, or if required for the legal protection of our legitimate interests in following applicable laws, we may also share or disclose your personal information to government authorities, regulatory agencies and law enforcement officials.

Links to third party sites

From time to time, our services might include links to and from the websites or services of affiliated companies and partner networks, advertisers and sponsors. Should you click on a link to any of these websites, kindly be advised that these websites or services may have their own privacy policies; we do not accept any responsibility or obligation for these policies nor support such websites or services. Before you provide any personal data to these third parties, we suggest you to review any pertinent agreements.

Social media data

If you visit our pages on social media sites, like Facebook, the social media provider will share statistical information with us about the way our site is being used. This is aggregate information and cannot be used to identify you. For example, the statistics may tell us the age ranges of our visitors and whether they are male or female.

Your rights

We are the data controller responsible for your data. You have the following rights:

  • Right of Access: Our processing of your personal data entitles you to be informed of and seek access to.

  • Right to Rectification: Should your personal data be erroneous or incomplete, you are entitled to ask that it be corrected or updated.

  • Right to Erasure: Your right to ask that personal data be deleted.

  • Right to Restrict: The right to ask that all or some of your personal data be temporarily or permanently stopped being processed.

  • Right to Object – Where we depend on legitimate interests to process your personal data, the right, at any time, to object to us processing your personal data on grounds relating to your particular situation and * the right to object to your personal data being processed for direct marketing purposes (you can also unsubscribe from direct marketing emails by using the relevant button in the email).

  • Right to withdraw permission to the handling of your personal data where this is our legitimate basis.

  • Right to obtain a copy of your personal data in electronic form and the right to transmit that personal data for use in another party’s service.

If you want to exercise any of these rights, kindly email info@statistique.io. We shall try to answer any reasonable requests as quickly as we can and in any case within thirty days. Should we believe it will take more than thirty days, we will notify you and explain why. Where you make any requests, we may ask for particular details to validate your identity as a security precaution to guarantee that personal information is not shared with any person who has no right to access it. This could involve requesting further details in regard to your request to enable our answer to be accelerated. Usually, accessing your personal data (or using any of the other permissions) will not cost you anything. If your request is obviously baseless, repetitious, or exorbitant, we may charge a modest fee nonetheless. On the other hand, we might decline to follow your demand in certain particular conditions.

Modifications in our privacy policy

We are always enhancing our goods and services, hence we might update this Privacy Policy at any moment. Should we supply you goods or services, we will email you to inform you of any significant changes we make. To find when this Privacy Policy was most recently changed, kindly review the “LAST UPDATED” date found at the top of this page. Should you object to any updates, you should cease using our Services.

The personal information we have about you needs to be correct. Tell us if your personal data alters, please.

Variations in our privacy policy

We are always enhancing our goods and services, hence we might update this Privacy Policy at any moment. Should we supply you goods or services, we will email you to inform you of any significant changes we make. To find when this Privacy Policy was most recently changed, kindly review the “LAST UPDATED” date found at the top of this page. Should you object to any updates, you should cease using our Services.

The personal information we have about you needs to be correct. Tell us if your personal data alters, please.

Notifying us and making complaints

Please email our Data Protection Officer [DPO@statistique.io](mailto: info@statistique.io) or write to us at Statistique Limited, 128 City Road, London, United Kingdom, EC1V 2NX, UK if you have any questions about how we use your personal data or if you have a concern about how your personal data is handled.

Capabilities

Advanced Analytics & Insights

Statistical & Decision Science

Machine Learning & AI

Automation & Integration