industries / call-centers

Every call measured. Every metric trusted.

Dialer telemetry is where bad joins go to hide. We audit the numbers a call center runs on, then put AI on the calls themselves — so QA covers everything, not a 1 to 3 percent sample.

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call-centers.reportstatistique

- dialer reports built on joins nobody has verified

- QA that hears 1 to 3 percent of calls and guesses the rest

- caller-ID reputation burning down without anyone noticing

+ AI compliance scoring on every recorded call, with quoted evidence
+ forensic telemetry audits (we corrected one 5x reporting error)
+ caller-ID rotation analytics grounded in 3M+ call records

proof

Call Centers systems in production

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call centers2026

AI Call QA for a High-Volume Outbound Call Center

A multimodal AI platform that scores every call-center recording for compliance, extracts structured data, and coaches agents, replacing sampled QA.

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call centers2026

Forensic Dialer Audit for an Outbound Call Center

A forensic audit of 3M+ dialer records corrected a 5x reporting error and recovered a call center's true answer, rejection, and abandonment rates.

3M+ call records audited

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Bring us the call centersnumbers that don't reconcile.

A short call is enough to tell whether the problem is a week of plumbing or a platform. Either way, you'll leave knowing.

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