Skip to content

the ledger

Work

21 production systems, built, measured and running. The eight that best show how we work first, then everything.

call centers2026

DIDfleet: The Caller-ID Fleet That Runs Itself

Every lead dials from a clean, local number. On one live floor: connects up from 80.4% to 90.1% on the same lists, carrier declines down 63%, 23,703 leads brought back, and 12.5% more appointments in the first full week on a quarter fewer dials.

+9.7 pts more calls connect, 80.4% to 90.1%

read →

field sales2026

Field Sales App and Commission Engine: The Dromo Case Study

Dromo, the system a field and phone sales brokerage runs its day on: a rep app that names the door, logs the visit in one tap and waits out a patchy signal, and a back office that verifies the field, takes in deals and computes every commission.

5 map colours, down from 24

read →

call centers2026

AI Call Center Quality Assurance With 100% Call Coverage

A multimodal AI platform that scores every call-center recording for compliance, extracts structured data, and coaches agents, replacing sampled QA.

read →

sales & marketing2025

Outbound Sales Automation for a Lead Generation Agency

Outbound automation for a B2B lead generation agency: scraping, verification, and AI-personalized outreach that cut manual effort by over 90 percent.

90%+ less manual effort

read →

hospitality2026

Hotel Guest Intelligence From 67,962 Reviews: The Hark Case Study

Nearly 68,000 guest reviews across 16 luxury hotels, read sentence by sentence and turned into a private portal, a one-page brief and a monthly owner report per hotel, with the guests' own words behind every number.

67,962 reviews read

read →

e-commerce2026

Shopify Retention Engine That Measures Itself: The Artiflow Case Study

The retention engine behind artiflow.studio: three models retrained nightly, one decision per customer, sends paced across the day, and a permanent 5 percent holdout that reports what the emails caused.

568,836 customers scored nightly

read →

call centers2026

Call Center Data Audit: Fixing a 5x Dialer Reporting Error

A forensic audit of 3M+ dialer records corrected a 5x reporting error and recovered a call center's true answer, rejection, and abandonment rates.

3M+ call records audited

read →

insurance2025

End-to-End Automation for a Leading US Insurance Brokerage

Five interconnected automations and self-service web apps cut manual work for a large US insurance brokerage, from policy billing to lead generation.

read →

all work

Filter by the world you operate in, or by what we built.

industry
service

21 records match

hospitality2026

Hotel Guest Intelligence From 67,962 Reviews: The Hark Case Study

Nearly 68,000 guest reviews across 16 luxury hotels, read sentence by sentence and turned into a private portal, a one-page brief and a monthly owner report per hotel, with the guests' own words behind every number.

67,962 reviews read

read →

e-commerce2026

Shopify Retention Engine That Measures Itself: The Artiflow Case Study

The retention engine behind artiflow.studio: three models retrained nightly, one decision per customer, sends paced across the day, and a permanent 5 percent holdout that reports what the emails caused.

568,836 customers scored nightly

read →

field sales2026

Field Sales App and Commission Engine: The Dromo Case Study

Dromo, the system a field and phone sales brokerage runs its day on: a rep app that names the door, logs the visit in one tap and waits out a patchy signal, and a back office that verifies the field, takes in deals and computes every commission.

5 map colours, down from 24

read →

call centers2026

DIDfleet: The Caller-ID Fleet That Runs Itself

Every lead dials from a clean, local number. On one live floor: connects up from 80.4% to 90.1% on the same lists, carrier declines down 63%, 23,703 leads brought back, and 12.5% more appointments in the first full week on a quarter fewer dials.

+9.7 pts more calls connect, 80.4% to 90.1%

read →

call centers2026

AI Call Center Quality Assurance With 100% Call Coverage

A multimodal AI platform that scores every call-center recording for compliance, extracts structured data, and coaches agents, replacing sampled QA.

read →

call centers2026

Call Center Data Audit: Fixing a 5x Dialer Reporting Error

A forensic audit of 3M+ dialer records corrected a 5x reporting error and recovered a call center's true answer, rejection, and abandonment rates.

3M+ call records audited

read →

sales & marketing2025

Looker Dashboard Integration with GoHighLevel Ledger

A custom Looker Studio dashboard on GoHighLevel ledger data gives an insurance brokerage real-time financial reporting and cuts manual processing 99%.

99% less manual processing

read →

sales & marketing2025

Outbound Sales Automation for a Lead Generation Agency

Outbound automation for a B2B lead generation agency: scraping, verification, and AI-personalized outreach that cut manual effort by over 90 percent.

90%+ less manual effort

read →

insurance2025

AI-Powered Insurance Recommendation Engine

An AI insurance recommendation engine for a US agency: OpenAI embeddings and Pinecone search cut quotes from 10 minutes to seconds for 100+ agents.

10× faster quotes

read →

insurance2025

End-to-End Automation for a Leading US Insurance Brokerage

Five interconnected automations and self-service web apps cut manual work for a large US insurance brokerage, from policy billing to lead generation.

read →

blockchain2024

Full-Stack Market Analysis for Blockchain Ecosystems

NLP-driven market analysis platform tracks blockchain sentiment and developer activity across GitHub, Twitter, and Reddit for a Wolfram research group.

read →

intelligence2024

Real-Time Intelligence Mapping for Defense: A GIS Dashboard Case Study

A secure real-time GIS dashboard on BigQuery and Dash Plotly gives a European intelligence agency live visibility of military activity in Ukraine.

read →

market research2024

Fragrance Industry Research & Data Integration

Fragrance industry research for a UK university: web scraping, transformer NLP, and fuzzy matching that unified thousands of records at 98.6% accuracy.

98.6% matching accuracy

read →

blockchain2024

Algorithmic Crypto Trading System for a US-Based Trading Firm

A fully automated crypto trading system for a US trading firm: low-latency execution across seven exchanges, backtesting, and ML strategy optimization.

read →

sports analytics2024

Betting Odds Data Integration for a Sports Analytics Provider

Odds data from 20+ bookmakers flows into one PostgreSQL platform, giving a Dutch sports analytics firm real-time betting insight and tighter risk control.

20+ bookmakers integrated

read →

research & academia2024

Fake News Detection on Twitter

An ensemble machine-learning model that detects fake news on Twitter for academic researchers, combining NLP, network analysis, and user profiling.

read →

research & academia2024

Understanding Teen Perceptions of Creative Industries

Topic modeling and survey analytics show how UK teenagers see creative careers, giving a fragrance association evidence for policy and youth outreach.

read →

insurance2023

Health Insurance Fraud Detection With Machine Learning

Machine-learning fraud detection flags suspicious health-insurance claims in near real time for a US insurer, with ~0.90 accuracy and ~0.80 AUROC.

~0.90 model accuracy

read →

finance2023

Optimizing Loan Disbursement Through Repayment Pattern Analysis

An SVM credit scoring model helps a Pakistani microfinance institution classify repayment risk and steer loan disbursement through COVID-19 volatility.

read →

non-profit2023

Longitudinal Poverty Scorecard for an NGO

A five-year longitudinal poverty scorecard shows an NGO where its microfinance programs reduce poverty, tracking outcomes for thousands of people.

5 years of tracking

read →

finance2023

Interactive Role-Based Dashboard for a Financial Institution

Role-based analytics dashboard gives a financial institution with 1M+ clients real-time visibility of loan portfolios, risk, and operations.

1M+ active clients

read →